How not to tweet

April 29th, 2009

It’s been all go with Twitter today. First we read on Mashable this morning that 60% of users quit within the first month, although this isn’t massively worrying as everyone I know did the same thing with Twitter and took their time to come back to it.

The second thing isn’t Twitter’s problem but National Rail. At Democracy, we are fans of Twitter and help our clients to learn about how to make the most of the medium. We always advise clients to approach with caution and learn about how it works before jumping in.

Sadly, the chaps at National Rail took a blind leap into the Twitterverse to promote their 2 for 1 offers on attractions using a twitter feed that pulled in London news. So far so good.

Unfortunately, along with all the great days out in the capital, the feed also included tweets are about other London news including the 7/7 bombing and a teenager being stabbed. Making anyone want to pop down to London reconsider.

Although the automated twitter feed may have seemed like a good idea (clever computers slaving away for little cost) – in reality, they removed the human filter, and transformed a social tool into an old style broadcasting one – which simply doesn’t work anymore.

I use Twitter mostly for work to keep in touch with journalist and business contacts but undoubtedly my favourite twitter moments are when people mention their kids, or their cycle to work.

Twitter is personal and if you try and broadcast the twitterverse, you’ll trip yourself up.

Democracy gets physical with the Manchester Evening News

April 28th, 2009

Last week, we had a photo call and interview at Primal Fitness with Dianne Bourne of the Manchester Evening News which has run in the paper today.

For those of you who read the MEN, you’ll know that Dianne is one of a team of journalists in training for the Bupa 10K Great Manchester Run. Her weekly column has covered the highs and lows of training for the event from starstudded running sessions with Manchester celebrities to trying out the latest training equipment.

When our friends from eco gym Primal Fitness asked Democracy for some PR support we considered Dianne the perfect journalist for the job and after pitching her the idea, she agreed. The only problem? I had to come too.

Suddenly classes that begin with animal movement warm ups including crawling like crocodiles, leaping like frogs and swinging like monkeys seemed less funny and a lot more like hard work.

Undeterred, I dashed to the shop, picked up some new gym equipment and met Dianne and a photographer at the gym ready for anything.

Our work out was short, but in a short time you can cause yourself a lot of pain! Sledgehammer bashing alternated with squats on a 20 second rotation that had both Dianne and I initially giggling, slowly becoming silent, and then completing the final sets with gritted teeth and determination.

Gym creators Simon Whyatt, and Fernando Ajmad put us both through our paces with a specially created workout that would support both our fitness levels.

Today, the Manchester Evening News ran Dianne’s experience – with a full page review and a front page flash. After a quick catch up with Dianne today, I wanted to know would she be going back? The answer -  yes.

Primal Fitness is most certainly not an ordinary gym, but for someone who wants something more than the ever so dull running machine and the usual weights system, this is the place to be. So much so, that even I’ve signed up!

The human touch

April 27th, 2009

This week the Grocer tells me that “successful retailers need the human touch in tough times”. The thrust of the article is that Sainsbury’s and Morrisons have achieved a personal touch in their adverts and this has stood them in good stead.

Between Jamie Oliver and Feed the Family for a Fiver, Sainsburys has positioned itself as not just a good value retailer but one with a heart. Whereas, the report, carried out by Cognosis, warns that Tesco is sliding towards being cold/aloof.

Yesterday, I noticed an advert for activia which told the viewer nothing about the product, its health benefits or even how happy and attractive I’d be if I drank it – simply that it’s cheaper than you’d think at 25p a bottle.

The human touch means more than understanding the ‘credit crunch’ effect on customers wallets. As always, brands need to capture the hearts and minds of the public.

Blogging: To be or not to be?

April 24th, 2009

A friend of mine once told me that they considered blogs a bit like pens – almost anyone can use them to share the written word – put they don’t make you Shakespeare.

It’s this, along with the growth of micro blogging, that has fueled the argument that blogging is dead. After all, if any man and his dog can share what they had for breakfast then who cares?

The truth is, some blogs receive more hits than the national press. Knowing about your chosen blogging subject is central – but it’s the quality of the writing along with making it relevant to your audience that will keep people coming back for more.

Today, I read in the Guardian about a blog that has done just that – well written, engaging and colourful – based on the personal experience of a British policeman.

“Night Jack – an English Detective” is an insight into the everyday life of the police. Case stories and policing procedures sit alongside practical advice on how ‘nice people’ should use the same tricks employed by the ‘baddies’ when dealing with the law.

Night Jack has just been awarded the Orwell special prize for blogs – and the anonymous author, who stopped posting this month, has pledged to donate the prize to the Police Dependents’ Trust. He’s now considering writing a book.

Of the millions of blogs online, it’s the power of the public that decide what will be followed – and quality, as always will win out.

This week, we’ve been swotting up on the mummy blogs and even that of the marmalade fantics – all of them doing well because, just like Night Jack, they’re well written, know their stuff and understand their audience. Wannabie Shakespeares – take heed.

My New Tools

April 24th, 2009

I recently wrote a paper on digital evaluation methods for my Advertising degree at Manchester Metropolitan University.

One of my particular favourites was the new version of Facebook Lexicon. This improved tool will not only monitor buzz of a particular search term on Facebook walls, but will allow you to determine the gender, age and country of the poster, as well as the sentiment of the conversation.

It doesn’t stop there; Facebook Lexicon helps to build up a detailed picture of the people having the conversations. It presents a chart of the most frequently mentioned associated words within the post for which the search term appeared. Under the ‘pulse’ function it lists the most common interests of the individuals from their Facebook profile.

The only down fall with the new version is that there is currently only restricted topic search terms but it has been promised that these will be expanded in the future. However this is a fantastic tool for monitoring a social media campaign on Facebook and it shows why online PR is proving so popular with its clear and measurable accountability.

Budget babble

April 22nd, 2009

Wow it’s been noisy on the internet today, what with the budget and all. It’s at times like this when everyone is thinking and talking about the same thing that the social space of the internet really comes to life.

A few of my personal highlights of the day:

  • Twitter Of course Twitter went into overdrive today with the hashtag #budget09 directing most of the conversation into an easily digestible stream. Various publications dropped little quotations and nuggets throughout the speech and then the analysis chatter began.
  • Snowcloud Channel 4 News’ budget snowcloud represents the concepts and motifs of the speech in an incredibly clear and functional way. A really great way to get a snapshot of the budget.
  • BBC Budget Calculator This allows you to pop in your details and see what the budget decisions mean to you. Clever way of humanising the budget when the public mood towards the economy is generally one of alienation and suspicion.
  • Live Blogs These were everywhere today and gave the useful option of not having to be in front of a TV to keep up with the goings on. Also combined journalism with news by adding comment to commentary.

And one person who didn’t quite get it right? The PM himself in this excruciating video from yesterday about MP’s expenses where he does a passable impression of his old mate Tony, which is a shame really because otherwise we quite like the Number 10 website.

For weight loss: Hit the Blog

April 22nd, 2009

A friend of mine has tried all the diets under the sun in her quest for the perfect figure. Atkins, Weight Watchers, Slimming World as well as all of the ridiculous fad diets on the market.

Until recently she’s not been able to shift the weight long-term. That is until 13 weeks ago when she stripped her cupboards bare of snack foods, signed up to our local gym and set up her blog ‘In[fat]uation’ (not linked as she’s a little bashful!).

The blog has been a turning point, encouraging her to keep going after other diets have failed. She writes about her daily struggles with eating healthy and some bazaar and quirky methods to keep herself on track.

My personal favourite being ‘Pedro the pedometer’ which is now a permanent fixture on her belt and occasionally falls of when she’s strolling around the flat. Her witty and brave self actualisations about her eating habits and comical reflections of her day to day quest make for an interesting read.

The 44 followers of her blog offer words of encouragement and support if she ever feels like reaching out for a snack. The comments come in thick and fast as soon as she posts; having followers who are in a similar situation to herself has helped them to relate to her issues as they understand what it is she is going through.

To date my friend has lost an amazing 22 lb and is dedicated to her healthy lifestyle with some new found friends along the way. It seems that the power of the crowd is succeeding where the diet experts have failed.

Manchester Marmalade

April 15th, 2009

Bright and early this morning I was at the Duerr’s factory and HQ in Wythenshawe to meet Catherine Murray, roving reporter for BBC Radio Manchester, to talk about Manchester Marmalade.

F Duerrs & Sons, the Manchester jam, marmalade and sweet spread manufacturers, have stepped up to the breakfast plate in a bid to reclaim our regional identity with the launch of Manchester Marmalade, a specially created marmalade for the people of Manchester.

Duerr’s have brought their 128 years of marmalade making know-how to produce the perfect marmalade with just the right levels of sweetness, orange variety, fruit content and thickness of peel to tickle the tastebuds of Mancunians – and BBC Radio Manchester came along to the factory to interview Richard Duerr and some of the Duerr’s team.

The Breakfast news is, perhaps predictably, a very early affair – and before 7.30 am the Democracy team, along with Catherine Murray and the Duerr’s spokespeople found themselves on the production line, wearing bright green hair nets, steel toe tapped shoes and high vis jackets.

If you were listening to Allan Beswick just before eight and again before nine you’d have heard Catherine chatting to Richard Duerr about the launch of the product and the money they hope to raise for Forever Manchester.

I was impressed by Catherine, the ‘marmalade correspondent’, who was a one woman traveling radio studio to all intents and purposes. Armed with just a mic, headphones and a transmitter (as well as a car with an enormous spike on the top) she interviewed, taste tested and vox-popped her way around Wythenshawe.

Good local content relevant to the audience clearly remains key to attracting and maintaining the radio audience – after all dragging oneself from sleep, arranging some toast (with maramalade of course), and the drive to work are all greatly eased and soothed by having someone who’s already been awake for a few hours chattering in the background.

Error: Moral Compass Failure

April 15th, 2009

The University of Southern California has been busy researching the effects of digital media on our everyday lives.

Their findings reveal that using social networks may ruin an individuals moral compass. The fast paced nature of news bites delivered through the likes of Twitter do not give people time to reflect on the information and apparently lead to us being indifferent to human suffering.

They claim children are particularly at danger; by not learning how to react to other peoples psychological states. The researcher’s advice was ‘not so fast’ and to use literature and social interactions to learn about humanity.

I don’t feel my moral compass is compromised by using digital media, instead the portrayal of news through the mass media is now complimented with social conversations that illustrate the personal context to the same news. That puts the personal face back on the news agenda.

Both of these mediums have a place when it comes to understanding humanity.

Sun Talk – the voice of the people

April 14th, 2009

As a PR professional, the Sun has always been heralded as the true voice of the people – and next week marks an interesting development as the written word is spoken aloud

From Monday April 20 2009 DJ, Jon Gaunt will fronting a live phone-in radio show called “Sun Talk” on the internet between 10am and 1pm from Monday to Friday.

Topping the bill on day one is David Cameron, who will be joined by a host of famous guests and regular contributions from Sun Columnists who are all keen to get involved.

In a direct quote from the Sun:

“This is the station for YOU where you will not only get expert comment, controversy and loads of laughs but also the chance to interact and have YOUR SAY – and say it how you want. My live show will be on Monday to Friday from 10am and 1pm but will be available to download (ask the kids) 24 hours a day, seven days a week.”

Sun Talk – the Home of Free Speech – takes the ‘right to reply’ to a new level and offers PROs interested in engaging the hearts and minds of their public a new way to reach them.

We’ll be tuning in – and hope you do too.