Online trick Miista be working

January 10th, 2012
Unknownshoe

The highstreet and retail in general is going through a tough time, with high street stores and online retailers failing quicker than a celebrity marriage.

Retailers are having to work harder in terms of customer service, quality of product and audience engagement, to capture the imagination of the audience that they rely on to survive. Luxury products can’t just sit back and rely on their items, the customer needs to enjoy a unique experience to warrant the expenditure and budget items can’t just be about the price point, the market is saturated and people expect a certain level of design for their dosh.

It isn’t easy to find the next ‘new’ thing on the block for fashion where it comes to retail, but the campaign by relatively unknown shoe brand Miista has taken an existing model – tweet and the price will drop and given it a little tweak.

They are offering a bigger discount dependent on your Klout rating, (we’ll save the debate on the merits of Klout for another time) a clever way to encourage those with the highest influence online to get involved with spreading the word throughout their networks for the cost of a few pairs of shoes. The success of the campaign must have come as a shock to the technical department as the numbers to Miista crashed the site!

Will this approach work for Miista in the long run? Well, only time will tell, but if you’re looking to create noise about your brand, a hardworking, persistent press office combined with an engaging digital campaign is a good place to start.

Media Visits – what are they all about?

December 9th, 2011
Love your liver with BLT and EIS

During my time at Democracy, I’ve hit the phones to book in media visits for many different clients, from food to fashion. This week however, I got the chance to experience them for myself.

Along with the British Liver Trust, we took a trip to London to talk to health journalists about Eisberg alcohol free wine’s upcoming campaign with the charity.

Love Your Liver month is an initiative to encourage people to take two to three days off alcohol a week and to be more aware of their own liver health.

The campaign begins in January, so it was a fantastic opportunity to meet face to face with journalists, and to really engage them with the campaign. They loved our idea of a nationwide bus tour of pop up liver clinics, and even pledged, not without trepidation, to come and have their own livers tested when it hits London!

It was also good to hear the trust talk about the medical side of the initiative, reminding us how important liver health actually is, and how small lifestyle changes now can make the world of difference later on.

We had really great feedback and support for the campaign, and  before we’d even boarded the train back to Manchester, we had an email confirming coverage in the Daily Mail Femail, followed by confirmation with Women’s Own!

More importantly, we have developed relationships with key journalists, which we can work hard to maintain and convert to coverage!

So now I know; that’s what media visits are all about!

5 Google Image Searches of Separation

August 31st, 2011
Search google with this image

With all the hype around Google+ it’s easy to forget the company built its fortune on becoming the world’s most popular search engine.

Google hasn’t.

It has recently rolled out ‘search by image’ functionality and we’re impressed, and thought we’d learn a little bit more by experimenting.

Starting with my own side-on profile I thought I’d see just how many Brad Pitts are returned in the SERPs, not much luck; just 50-something balding men, anyway as an interesting way to test out the new feature I thought I’d try 5 google searches of separation and try to get as far away as possible from the initial image. I’d like to invite you all give it a go and first prize goes to anyone who gets a Bradley Cooper or a Rosie Huntington-Whiteley in their ‘visually similar’ results

The aim is to get as far away as possible from the your original image as possible.

1) Enable search by google image

2) Right click your image on the internet somewhere select ‘search google with this image’

3) Select ‘visually similar images’ and find whichever image you believe is furthest from the original

4) Repeat four more times to get a funny image (if possible)

My best effort using my Team page image led me, via a number of surprising results that are either understandable or utterly unfathomable, to this ‘similar’ image.

Interestingly the results pages tended to display the same results time and time again (I know it’s ‘visually similar’ so you might expect to see this but i’m choosing the extreme cases every time). It appears to be very rudimentary but could prove to be useful if your chasing a copyright free image to use on your website, or simply if you have some time on your hands and fancy a vanity face search!

The secret life of Vogue – or is it?

August 12th, 2011
blog

The Devil Wears Prada’ gave us an ‘unofficial’ hint as to what it would be like to work in the glossy fashion mecca that is Vogue, depicting scenes of backstabbing, designer clothes, bitching and beautiful people – Conde Nast may have thought that with the movie done and dusted, the public’s curiosity into the famously cut throat world of fashion had wained…. Then, along came @condeelevator!

The tweets claimed to be accounts of conversations overheard~ in the lift of Vogue’s HQ in New York sent out jus 36 tweets but managed to amass 68,485  followers (to date), all looking for an insight into the everyday life of the ridiculously stylish.

The tweets were hilariously entertaining, and whether they were real (which appears to be the case as they have stopped – before the fashion police could catch them!) or fabricated, in my movie-tinged mind, that is exactly how Vogue US is. “Woman #1 to Woman #2, holding an omelet: “What’s the occasion?” Woman #2: “…huh?” Woman #1: “I would need an occasion to eat that.”

A Conde Nast spokeswoman said in an statement to ABCNews.com ”We have no idea if this is real or made up and don’t know who is behind it but it certainly suggests that many people care a great deal about what happens at Conde Nast.”

Vogue’s reputation has survived untarnished by the 2006 movie, and the 2009 September issue documentary that depicted Anna Wintour as a bit of an ice queen (I love you Anna!), so I hardly think that this twitter insight would do them any harm, but nonetheless, @Condeelevator account has died a twitter death, with the last tweet stating “Girl or Guy #1 [in elevator alone]: This got really crazy. Love my job. Better stop. #sorry

Hopefully that’s not the end… what I’d do to be a fashionable fly on that  elevator wall!

 

 

Could you be our next PR Apprentice?

May 10th, 2011
Picture 5

Junior PR, Public Relations, Account Executive,
Graduate, Account Manager, Social Media, PR jobs

Manchester

Up to £15,000 plus bonus and other benefits

Democracy PR is an inventive agency based in Manchester offering companies the unique combination of traditional public relations and digital marketing services across the North West.

Jennifer O’Grady is our Founder and Managing Director. She is pleased to take full responsibility for the development of your career in PR. Jennifer promises to provide a lively working environment where you will make the best use of your strengths in our rapidly growing agency.

  • Jennifer is fully aware of your need to grow as a professional.
  • She will commit significant effort to help you enhance your natural PR talents.
  • She knows you have the desire, tenacity and commitment to succeed in this exciting industry. It is her goal to provide you with the resources you need to gain the satisfaction of realistic personal and professional development.

Our first PR Apprentice was shortlisted for the North West CIPR Young Outstanding Communicator Award. Read what happened to Charlie in her first year as apprentice here. Or check out what our newest PR Apprentice Fraser had to say after his first day.

To apply, please send a one page CV to J.OGrady@democracyPR.com. She will contact you to explain what happens next. Jennifer pays careful attention to your wishes in tailoring the role to your skills and aspirations.

 

UPDATE 6 JUNE 2011: We received more than 60 applications for the PR Apprentice role and we’re in the process of interviewing candidates who have been successfully shortlisted. Fingers crossed we’ll be introducing our new PR Apprentice next week!

Tweet and be damned

May 9th, 2011
Picture 2

Last week, agency friend Steve Kuncewicz, IP lawyer at Gateley ran a workshop for clients and staff about the impact of the ASA on online content. Today, he shares with us his thoughts on Twitter and the Super Injunction.

In the latest twist to the ongoing and very public row over whether or not celebrities should be able to obtain so-called “Superinjunctions” to restrain the press from reporting on details of their private lives, a Twitter User has apparently posted details of the parties involved in six superinjunctions over the course of the weekend.

The Twitter Account “@injunctionsuper” was set up in the name of “Billy Jones” on 8 May and has only posted six updates, but is already being followed by nearly 23,000 people. Some of the celebrities named, including socialite Jemima Khan, who is alleged to have obtained a superinjunction to stop details of her affair with a well-known TV presenter going public, have already gone on record to deny having obtained the Court Order, but this doesn’t appear to be doing anything to stop the online rumour mill.

Superinjunctions have never been far away from the news over the last few weeks even though they have had to fight for headlines with coverage of the Royal Wedding and the death of Osama Bin Laden.

Andrew Marr was the most recent public figure to admit that he had obtained a “Superinjunction” in 2008 to protect his family’s privacy by suppressing reports of his affair with a fellow journalist, and Twitter has been flooded with rumours after glamour model and Celebrity Big Brother winner Imogen Thomas won the right in the High Court to protect the anonymity of a premier league footballer with whom she was alleged to have had an affair. Many members of the Twitterati already have a very good idea of who he is, and @injunctionsuper claims to have removed all doubt over the course of the past 24 hours.

These cases, along with David Cameron’s recent public “unease” over Judges creating “a sort of privacy law whereas what ought to happen in a parliamentary democracy is Parliament, which you elect and put there, should decide how much protection do we want for individuals and how much freedom of the press and the rest of it” and the recent decision by Mr. Justice Eady in OPQ v BJM that saw him issue a “Contra Mundum” injunction enforceable worldwide and in perpetuity to prevent the publication of ‘intimate photographs’ of a married public figure after a woman tried to sell them for a ‘large sum of money’ have reignited debate over how far the UK’s developing privacy law should be able to restrict freedom of the press.

There are, as always, two sides to this argument – on the one hand, celebrities are increasingly turning to the law of privacy to suppress negative coverage, severely limiting the freedom of the press and depriving the public of information about which they may feel they have a ‘right to know.’

On the other, the press are also increasingly running stories which have nothing to do with ‘the public interest’ to fill column inches in an environment where the Press Complaints Commission is seen as largely powerless to take any real action to compensate a victim once a controversial story has been run. The recent “phone hacking” scandal and public apology from News International for their unlawful surveillance of several high-profile figures has shown how far the press may be willing to go to obtain a scoop.

Privacy law reached its high watermark (so far) in the now-infamous battle between Max Mosley and the News of the World in 2008 over allegations of Mosley’s involvement in a ‘Nazi orgy’ and the leaking of a video of the event online. Mosley was successful, winning damages of around £60,000 and setting out the basic ‘road map’ to the new approach to privacy law following the coming into force of the Human Rights Act in 2000.

The Human Rights Act brought the European Convention on Human Rights into English law and requires the court to take its provisions into account wherever possible. In privacy cases, the court must consider whether or not there was a ‘reasonable expectation of privacy’ in the information in question which can be protected by the Claimant’s Article 8 right to respect for private and family life (dependent in many cases upon whether or not the Claimant courted publicity) and then perform a ‘balancing act’ with the Press’ Article 10 right to freedom of expression.

The most important consideration in this balancing act is usually whether or not the information in question can be justifiably disclosed in the public interest. This does not cover information which is simply ‘interesting to the public’ and in Mosley’s case Justice Eady made the point that a publication which reveals sensitive information for the sake of ‘titillation’ or satisfying public curiosity can never be justified. In his opinion, ‘the sex life of any individual is essentially their own business.’

Even when freedom of expression sees the balancing act come down in the press’ favour, for example to expose illegal activity, to avoid the public being misled or to contribute to a genuine public debate, his will not allow the publication of ‘every gory detail’ and in particular, stories involving the sex lives of those in the public eye will normally be much harder to justify.

Nevertheless, the start of 2010 saw then-England captain John Terry at the centre of the privacy law debate after obtaining a ‘superinjunction’ banning any reporting of his alleged extramarital affair with lingerie model Vanessa Perroncel as well as any reference to the fact that the injunction itself even existed. The decision in Terry’s case came amidst increasing criticism of what was described as a ‘back door privacy law,’ and the ‘superinjunction’ was overturned after Mr. Justice Tugendhat found it to be unnecessary – the information which it covered was already relatively widely known within the sport, and in his opinion, Terry applied for the injunction more to protect his commercial interests and sponsorship deals rather than his private life.

If a claimant becomes aware of impending negative press attention and has a very strong case in either defamation or privacy against the publisher for which an award of damages would never truly compensate them if the details became public, then an, injunction may well be the only realistic option. They are not easy to obtain, ‘superinjunctions’ even less so, and are only granted in cases where allowing the publication to go ahead will cause more harm to the claimant than restraining it would do to the newspaper.

However, an injunction or ‘superinjunction’ may never truly kill a story. In December 2009, Tiger Woods obtained an injunction against the reporting of further details of his private life being disclosed in the British press in the wake of his very public fall from grace. However, much of the information and accusations in question were already available on a number of US websites accessible from the UK, leaving many commentators wondering what the point was.

Similar points have been made in relation to the OPQ Case – an injunction was made which is enforceable against the entire world and in perpetuity. This kind of order is at the absolute extremity of the Court’s jurisdiction and was granted on the basis that publication of the information protected by the order could have a very serious effect on the mental health of the Claimant and his family.

In the world of real-time commentary through social media, injunctions may be very easily undermined by the information to which they relate already being in the public domain in one form or another, as commodities broker Trafigura, Take That star Howard Donald, golfer Colin Montgomerie and Imogen Thomas have found out over the course of the last 18 months. It was for this reason that the BBC’s attempt to keep the identity of the Stig secret through an injunction failed – his real name was being widely referred to on the internet and in accounts filed at Companies House.

However, what many appear to be forgetting is what the practical effect of an order granting a superinjunction actually is. The Order will usually contain a penal notice which states very clearly that not only will the Respondents be in breach and potentially guilty of contempt if they reveal any details of the injunction, but so will any third party who is not a respondent in the proceedings but is aware of the injunction and then goes on to leak its details.

This will cover any comments made on social networks and despite what some commentators are saying this morning, anyone who publishes details on a social networking platform such as Twitter is not immune from the consequences of what they post.

“Billy Jones” may think that he is able to hide behind a false user name, but if he has posted any information on genuine superinjunctions then there is nothing to stop anyone who has obtained one applying for an order from the Court to reveal their identity, pursuing them for a breach of privacy and then applying to the Court to have them committed for contempt after breaching the terms of the Order itself.

In practical terms, the Celebrities and Public Figures involved will probably not want to spend even more in legal fees pursuing every user of Twitter – and there are a lot of them – who have repeated the rumoured details of the various superinjunctions in force. The Court, however, may respond much more favourably to contempt proceedings, especially after a recent case which saw two national newspapers convicted of contempt after posting photos of the defendant in a murder trial posing with a knife on the morning of the hearing.

Twitter as a platform is shielded from proceedings being taken against them if they immediately remove tweets which contain unlawful material when notified and take no action to vet the content of any such posts – this lack of editorial control is not only part of their business model (they could not feasibly check every tweet to ensure that it doesn’t cause a problem) but key to their defence as a “mere conduit” which makes material available over the internet but has no control over the content itself under the Electronic Commerce Regulations 2002.

The Courts will now have no choice but to really get to grips with the practical issues which social media commentary creates in ongoing proceedings, especially those which are intended to remain secret. The last few years have seen criminal cases involving obscenity in blogs, harassment and cyber-bullying through Facebook and the relatively new offence of misuse of a public electronic communications network – the notorious “Twitter Joke Trial”.

Each of these cases is a salutary lesson that although social network users can hide their presence through false profiles and may not be worth pursuing if they simply wouldn’t be able to pay damages or costs in a civil claim, they are not immune from sanction and it’s probably only a matter of time before the Twitterati are held accountable for the content which they post.

As much as @Injunctionsuper’s tweets may be interesting to the public rather than in the public interest, they may soon become very interesting to the Courts.

To keep up to date of the changes in law surrounding social media, check out his blog. If you’d like more details on future seminars, please email jennifer@democracypr.com. NB: places are limited.

Above and beyond…

April 15th, 2011
Picture 5

Hi there, I’m Jess – Democracy’s work experience girl for next few weeks.

I’ve only been here for a few days but I’ve learnt quickly how Democracy go over and above the call of duty to make sure journalists and other stakeholders are aware of our clients’ latest news.

Duerr’s is a great local, family-run jam company who along with Crown Holdings have solved one of the great jam conundrums by developing a lid that’s easy to open.

But do you know how tricky it is to explain easy opening jam jars over the phone?

It’s trickier than you may think. Drawings and photos are occasionally no substitute for the real thing.

And sometimes it’s easier to show someone rather than tell.

We know Duerr’s new lids are an absolute innovation that will help everyone who has ever groggily wrestled with their marmalade jar first thing in the morning. The good people of Britain needed to know about this as soon as possible.

Democracy HQ is in Manchester (and we wouldn’t want to be anywhere else) but the big national breakfast television programme Daybreak is in London. We know there’s a slight tyranny of distance but we wanted to make sure they had the jars in their hot little hands for the show the next morning.

Rather than leaving it to chance and traffic jams, there was rock, paper, scissors in the office as to who would hop on the very next train to London and hand deliver them. Because I’m the work experience girl I knew it was inevitable that I’d be bound for London Euston.

Did I mention that was just before 3pm?

After dashing from one end of London to the other, carting Duerr’s finest through the Tube, I dropped off the precious cargo just after 6pm.

And it worked. Duerr’s new jars were being road tested and marvelled on ITV’s Daybreak. We’ve also had attention from BBC Radio, The Daily Mail and the Daily Express.

Tenacity pays off. Result!

Jess Perriam is a former content producer at ABC in Perth, Western Australia. A local radio journalist turned social media expert, Jess started her career as a weather girl on Access 31 TV. She relocated to Manchester from Oz in January.

National print, radio and TV cover the launch of Duerr’s easy open jar lid.

April 14th, 2011
Picture 2

This week, Democracy got people talking about our client Duerr’s with coverage on Daybreak, The Mail, The Express and Radio 4. The revolutionary product launch – a new easy open lid – will bring an end to jam jar opening misery for millions.

Dr Hillary described the product live on Daybreak as “fantastic for people with arthritis” while beefy Adrian Chiles was concerned that his place at the family breakfast table as ‘strong man’ might be over.

Full coverage list to date (6pm, 14 April) as follows:

At 6am ….

Duerr’s Orbit cap on Daybreak from Democracy PR on Vimeo.

And again at 7am ….

Duerr’s on Daybreak, take 2! from Democracy PR on Vimeo.

Daily Mail
Daily Express
Scottish Daily Express
Radio 4 You&Yours
Radio 2 Drivetime
BBC Radio Bristol
BBC Asian Network
BBC Radio Jersey
BBC Radio Norfolk
BBC Radio Northampton
Key 103
BBC Radio WM
BBC Radio Norfolk
BBC Radio Northampton
Manchester Evening News
How Do

THE MAIL

THE EXPRESS

Gmail Labs: Preventing you carbon copying Harry’s email nightmare

March 31st, 2011
Gmail labs

You can’t have missed the widespread news reports over the recent email ‘mishap’ involving one bitter ex giving permission to his buddy to ‘have a go’ at his former girlfriend. The inappropriate male banter would probably have remained between the two of them … until he accidentally cc’d the ex into the email(!)

Although the two chaps could not have predicted that a private conversation about a potential conquest would make a full page in The Sun, we’d like to think that he’s learnt his lesson and will never make the same mistake again. Should you ever find yourself in the same situation, we thought you might like a few tips to help avoid the terrible mess.

Tip 1: Migrate your email account to Gmail and activate a few handy ‘labs’ functions to help keep your discourse secret.

Tip 2: Install ‘undo send’, a personal lifesaver, allowing a 15 second window within which to cancel the email and save yourself from a very public dressing down.

Tip 3: Install ‘Got the Wrong Bob’  meaning Gmail learns from previous emails and highlights when you include someone unexpected.

These three tips could have saved him (and may save you one day), but with the backlash against him flooding in from all corners of the UK I imagine he might want to take a look at some other Gmail labs to help him out of this mess.

Hint 1: He should enable ‘Message Sneak Peak’ allowing him a quick glance at emails without opening them to decide whether it’s an email from the boss or vitriolic hatemail in his inbox.

Hint 2: Finally he should enable ‘Smart Mute’ so that once he hides an email it stays out of sight. Better keep those spiteful emails locked away hey Harry?

Sadly there’s no ‘auto-grovel function’ or ‘apologise to all’ but given the OS nature of Gmail it probably isn’t far away.