Social Media Virgins

June 9th, 2010
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Last night, i  headed into Manchester for my first experience of a Social Media Surgery. Held at the offices of the MDDA and attended by a rounded mix of people eager to understand the hows and whys of social media.

Social Media Surgery is like a beginners guide to helping people struggling with how to maximise the opportunity and to someone living and breathing it on a daily basis – it was something of a reality check.

Friendly and informal, the debate of the night Facebook vs LinkedIn. Although eager to learn, the group was apprehensive. Struggling against the self imposed barriers that they’d already placed on themselves or their business. Who could or should be a friend? How to say no to requests on Linked In? How can this help my business? Why doesn’t bombarding my social group with special offers not work?

Twitter inevitably became a strong topic of conversation. As a platform the announcement of everything from product launches to births and deaths was supported by the panel’s discussions.

I found it an easy going and informative environment. The reality is that people with true experience of using social media for business are few and far between. As each new topic was explained and then questioned I could see many faces filled with fear start to brighten as they considered how the boom in social communications would change their business.

Social Media Surgery events are informal, free-to-attend and are clearly doing a great job of giving people real world advice about how to use social media in every day life. Why not take a look.

Facebook – and your new job

February 19th, 2009

The Telegraph today reports in their job section that “companies are checking social networking sites before deciding whether to hire” .

OK – so this isn’t news to the social media savvy (in fact the apprentice candidates FB profiles proved much more enlightening than their CVs!), but worldwide research unveiled today by DDI, has put some hard stats behind interview habits.

1 in 4 interviewers checked social networking sites to find additional information and, although us Brits are doing it slightly less than many of our US and European cousins, DDI reckons that social networks will increasingly influence interview processes.

So – with the social media landscape offering the potential to win you/loose you that all important foot in the door, what should the savvy job hunter be doing . . .

First stage – recognise that everything that’s written about you in the public space is your reputation. If you have a Facebook page that you don’t want to share with potential employers – lock it down. If there’s material on Bebo you wouldn’t want to share – take it off. It’s really not rocket science.

Now let’s get proactive. If you aren’t using business social network LinkedIn then create an account. Put care and attention into creating your profile – and, just like your CV watch out for spelling/grammar errors. Use the platform to ask insightful questions to people who are already in the industry and don’t be afraid to respond to the questions posed by others – so long as you have something relevant to say.

Create a Twitter account, find people to follow within your industry or the target organisation you’re applying to and see what you can learn about the culture of the business. If they ask a question, respond to them using @. If they are talking about industry events to attend – go! (NB: please do not let this turn into a Twitter stalking session or you’ll be blocked!)

With time and commitment on your side, you could look at turning social media tools to your advantage, showcasing your talents with an insightful blog/flikr album, spreading your own message through interesting comments and links on other sites.

And for those feeling even more adventurous, use one of the many broadcast channels to produce your own show reel – either demonstrating some of your work or alternatively as a talking head to pitch for the interview.

As a digital evangelist, I know how influential social media is on brand reputations and yet i’m continually surprised that people don’t realise the effect it can have on their own personal life/career progress.

So, although this isn’t new news for us – hopefully the Telegraph/DDI will make people think twice about what they add to their social profiles when they know the boss, or perhaps the new boss, is watching.

Silver Surfing

February 18th, 2009

This morning the Telegraph carries a feature about how “old people” (their words not mine) are increasingly signing up to social networking sites because they fear being left out.

The writer identifies, in his own time, that the internet may well be the future of communication. He’s worried that he might miss out on party invitations, jobs and vital conversations by not being present.

The article namedrops “Facebook, Twitter, YouTube, Myspace and LinkedIn”. I’m sure we’ve mentioned this before, but just to reiterate for the benefit of the oldies – when choosing to join a social media community, relevance is key.

Unless your granddad is starting an Indie band there’s very little point in him being on MySpace.

On the other hand Facebook, with its world domination, will facilitate finding old school friends, sharing pictures of the grandchildren or keeping an eye on his son’s gap year and business networking sites like LinkedIn have clear professional applications.

The article fails to mention networks aimed specifically at the over 50s, like sagazone and eons. These claim to have a simpler more intuitive design and with applications such as daily crosswords and trivia are specifically targeted at silver surfers.

Twitter is an interesting one, it’s simpler to set up and to use than the others but does require a certain level of commitment. Personally I think it would be quite nice to follow my parents on Twitter; I’m sure ‘dad is mowing the lawn’ or ‘mum is making apple crumble’ would cheer me up on a Monday
morning.

Blogging lesson: number 1

January 26th, 2009

As I write my first blog I must admit that my excitement is tinged with trepidation.

My online presence to date has involved writing for The Yorker, finding online academic resources and a healthy amount of Facebook stalking. Turning my internet experience to business is a whole new challenge.

Today, as we reviewed the papers (a new daily habit), I realised that not every blogger gets it right all the time.

Paul Daniels hit the headlines when he used his blog to defend his glamorous assistant and lovely wife Debbie McGee after the Daily Mail used an unflattering shot of her in a bikini on their holidays.

As I leap headfirst into the online world, Paul’s presence at my virtual side is reassuring. Blogging is clearly a difficult art to master and using your blog as a platform for a rant against the press, posting a picture of your wife’s breasts or one of yourself in a balaclava on the beach may not be the best way to go about it.

As Paul demonstrates so well, in the complex world of the blog even the best of us can get it wrong sometimes. But at least he’s being talked about, which, as I’m coming to learn, is a big part of being in the online world.

If you want to chat further about Paul, or anything else for that matter, you can find me on linkedin and twitter.

Google Yourself

February 18th, 2008

I had an interesting catch up with Imran Ali, a real digital brainbox, with brands like Orange UK on his CV and a host of start-ups under his belt.

Our discussion focused on how an individual can manage their personal online reputation as the boundaries between work, friends and family come crashing down – and everyone wants to be your friend.

This new territory is catching out employees, as companies check online profiles to get a greater understanding of future and current members of their team.

But ‘saving’ your reputation by opting-out can do even more damage as companies need marketers who demonstrate their understanding of how to engage with their online community. Plus it’s a great way to raise your personal profile.
So, what’s the new social media etiquette? Do we need rules or can we trust our own common sense? The world of social media is evolving so quickly that there are no hard and fast rules.

Here’s a few practical tips to stop you getting your fingers burned:

  1. Find out where your reputation is today. Type your name into the major search engines and see what comes up. Make these ‘vanity’ searches a regular part of your working life.
  2. Make a decision – are Facebook/MySpace/Bebo just for friends? If so then keep your profile private and encourage clients to befriend you on LinkedIn, explaining that you don’t use Facebook often.
  3. If you’re using Facebook as a business tool, keep the content relevant. Remove your wall and hide whichever quiz you’ve just signed-up for. Remember it’s not just your content but that of your friends you need to manage whenever they tag you in a picture.
  4. Alternatively, create a second Facebook profile, open to business associates that demonstrates your professional image – and keep it up to date.
  5. Create and maintain your LinkedIn profile, think of it as a poster that adds depth to your CV and demonstrates the kind of connections you have.
  6. If your online profile is lacking, start to follow some blogs relevant to your industry – and make interesting contributions.
  7. If you have the time to commit, create your own blog. Consult with your friends and colleagues on style and content, blog at least a couple of times a week, encourage others to contribute and respond to any comments.
  8. And finally never let anyone film you doing something that you don’t want to share with your mum, your boss or your future partner.

Good luck!