Google knows if you’ve been naughty or nice

December 8th, 2010
santa-naughty-list

They see you when you’re tweeting, they know when you’re on brand, *ahem*, that’s quite enough of that.

Yesterday, google amended its algorithm to take into account the sentiment of your online chatter, after an article in a US newspaper published a story about a brand using negative reviews to boost their google ranking.

Any sensible marketer will already have been working under the assumption that when talking about your brand online, it’s important to manage and respond to negative messages or these can quickly undermine any positive messages being put out by a brand.

If the first thing a potential customer finds about you online is negative, that’s going to colour their future opinions of your brand. With some companies becoming obsessed with search ranking, a high volume of negative reviews can be a badly thought through shortcut to search heaven.

If it was ever the case offline, this latest move by google proves that online, not all publicity is good publicity.

The future of Social Media Cafe #smc_mcr

October 7th, 2009

Last night I popped along to the 11th Manchester Social Media Cafe – for those of you who’ve not yet attended, the Social Media Cafe is an open forum where people share ideas and work.

Next month marks the 12 month anniversary, and the organisers opened up the floor to decide what should become of the format to those who attend.

The round table sessions were insightful, for a start, few held the same view of what social media cafe was. Many objected to its recent home at the BBC, claiming it attracted the ‘wrong crowd’ and others felt that much of what was said was simply preaching to the converted.

From my own point of view, i do love the exploritary nature of the sessions, but with so much knowledge, skill and intelligence in the room, i can’t help but feel frustrated with the the current ‘show and tell’ format.

In fact, the round table session on the future of the cafe encouraged greater debate, and better understanding of the view points of others, than i’ve seen at the SMC in a longtime.

My opinion is that the SMC would benefit from holding more discussion groups offering people the opportunity to create debate about challenges and problems they are facing and tackle some of the questions that we’re all asked (Is there a role for SEO in social media?!).

Maybe then Manchester will have the chance to carve out its own reputation as a thought leader in social media and the SMC can fulfill its potential.

The 1st anniversary of the SMC is at the Band on the Wall in November so  – if you’re interested, pop along.

Can PR boost your Google rankings?

February 25th, 2008

Search engine optomisation, or ‘getting your website to rank highly on the major search engines’, is considered by many to be a dark art.

Mainly because there is no definitive solution to getting it right. The algorithms applied by search engines change daily and the best advice any digital chap can offer is that your presence on the first page of Google is an ongoing labour of love – so when you build a site, you need to keep tinkering with it to keep up your rank.

After the initial build of the site, there are lots of ways to boost your rating. Deep linking between yourself and other high traffic sites can really push you up there but this often gives nothing beneficial to your public and still costs you.

So can public relations square the circle? Great links + great content?

We believe that it can and it should.

Blog posts and press releases can be optomised in a way that the computer can understand, using meaningful keywords with the right frequency so that the search engines and news sites can find you.

More than that, these words pull your public towards you, rather than pushing your messages onto them. Delivering a public receptive to what you want to tell them.

Every stage of this can be tracked, monitored and evaluated. Demonstrating how ‘fluffy’ PR can become 100 per cent accountable.