Google’s Contribution to Social Networks

November 2nd, 2011
Screen shot 2011-11-02 at 18.13.26

Google+, remember that? It’s still there you know, although you are statistically less likely to know it if you’re a) not male or b) not a geek. It seems mad to suggest that with over 20m users the platform is not considered a popular social network, but with Facebook’s active users amounting to 800m and counting only a deluded Googler would dare declare Google + a contender for the world’s most popular social networking site..

What I’d like to suggest though is that Google has contributed hugely to our social experience, even those of you who aren’t aware of Google+.

Something Borrowed and Something New

Quite simply for every intelligent Google + feature that seems to get good feedback from the community Facebook has rolled out something similar.

So Google has circles to allow users to decide what information they see and where it’s inherently an intelligent privacy model too. To match this Facebook rolled out various features including a Subscribe button allows you to mute certain friends without them knowing (just as putting them in a ‘ignore’ circle on Google+) . Smart lists were introduced allowing a user to see a specific subset of their friends, typical circles on Google+ have been ‘friends’, ‘co-workers’, ‘In the neighbourhood’ and ‘College friends’ and these same subsets are the default smart lists on the new Facebook profile. Importantly the privacy model has changed. Privacy settings are now inline with each post allowing you to modify exactly who you share each post with- you’ll never guess where else this exists.  Google +? Yes. The company made privacy a fundamental cornerstone of its product ( I blogged about it here), I’m delighted that Facebook reacted.

Another feature to have been borrowed is improved image settings. Given how huge sharing photos is to the community (not least to brands) it was about time the presentation received a little attention. Images are larger and displayed at a higher resolution, mimicking Google+’s brilliant work on the photo front. Alongside geeks, Google+ is beloved by the photography community.

Facebook’s blog details each feature in an insightful blog, although there’s no mention of where the inspiration lies.

Adapt and Evolve

What I hope is that Facebook continues to borrow and consequently offer an improved service. How else can they progress if there isn’t a competitor? The impending timeline switch is coming soon and once the hubbub dies down it will be a welcome feature that allows users (and eventually brands) to tell a more complete story.

The latest Google+ feature is the creative kit which allows users to apply filters to their images and ‘auto-fix’ them. With the popularity of Instagram, Hipstomatic and the new Flickr app it can’t be too far away, it’s my bet it will be introduced by Christmas.

Nothing to titter at …

April 8th, 2009

Last night, the team headed over to the Northern for the monthly social media cafe. With so many events happening in the digital world at the moment we don’t get along as often as we’d like to, but it’s a great place to meet people and chat all things social.

With presentations on TwitterTitters and Futuresonic to choose from – i opted for the presentation by Louise Boulton (and Linda Jones) on her recent fundraising activity for Comic Relief.

The dynamic duo, which expanded to a trio with the addition of a publisher, decided to create a book of short stories to raise money for Comic Relief and to use Twitter as the main medium to promote it.

With time against them (just three weeks from start to finish), they used Twitter to appeal for stories (and received over 70 submissions), found judges and even scooped a celebrity foreword to give the project media appeal.

Recognising the power of Twitter needed to be enhanced by a more detailed information source the team launched a blog to follow the success of the project.

The publisher decided that selling through lulu in an online or printed version would be the way forward, and although they hit barrier after frustrating barrier, they managed to get their book on sale 10 days before Comic Relief.

Being journalists, the creators had many a PR follower on Twitter and appealed to those to retweet their messages about sales of the book and their very entertaining TwitterTitters jokes to get people in the mood and drive awareness. After much persuading, they even managed to get Stephen Fry to retweet – and traffic to the blog spiked.

On the big day itself, a London journalist decided to take a pop at the campaign and insinuate that the activity wasn’t an official comic relief project – and the action of this one person sadly took the shine away from a campaign that sold 200 books and raised over £700 for the charity.

Tips from the team on people wanting to use social media as a tool: Recognise the power of the retweet (and plan for this with the characters you use), use small hash tags and build in ways to use other social media tools so that the campaign can be bookmarked.

Tips from us at Democracy PR to TwitterTitters: Twitter, while great, needs to be supported with an offline PR campaign and presence in other social networks and seeding the message on relevant communities and be prepared for when people have a pop at you (cos they always will), respond if required and then move on. Oh – and give yourself lots more time.

The book is still on sale and is very funny – buy your copy of TwitterTitters from lulu here.